There can be several reasons for rejecting the order request.
If you made a typo and entered incorrect information when placing your order, you may receive a rejection. Correct the entries in the online shop and place the order again.
Have you ever ordered from us using a payment method? Please check whether we have any unpaid orders. Please balance them out first!
If you have reason to believe that basic data from the individual credit reporting agencies is incorrect, you have the option of contacting these credit reporting agencies directly and checking their data. Here you will find the list of credit agencies we work with: https://legal.payla-portal.com/en/risk-third-parties-list.html
In your opinion, is the reason for the rejection still not clear? Then please contact us by email at [email protected]. We will then examine your case individually.