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What happens after I have returned the goods?

Return of the goods and refund

Updated over 2 months ago

As soon as the goods receipt has been registered and checked, you will receive an e-mail with the confirmation.

  • Invoice:

    If you have already paid, the purchase amount will be transferred back to you within 14 days.

  • Instalment purchase:

    Have you returned the entire order? Then you will get back the purchase amount minus the accrued interest for the first instalment within 14 days.

Did you return part of your order? You will then receive an updated instalment plan from us. Instalments already paid will be taken into account.

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