All Collections
Payment & Invoice
payment processing information
13 articles
Can I change my billing address?
I have already paid for the goods, but I am getting a payment reminder or dunning letter. What can I do?
I missed the payment deadline. What now?
Can I extend my payment period?
How long does it take for you to receive my payment?
Do I get a confirmation when my payment has arrived?
Can I change my payment method after the order has been confirmed?
I have been contacted by a collection agency. Who do I pay my bill to now?
How can I process a seamless payment?
What happens if the SEPA direct debit could not be collected or was reversed?
Why don't I pay directly to the online retailer I ordered from?
What does debt collection mean?
Why did I receive a dunning letter?